FAQ

It depends on the nature of the goods because the authorization differs from one product to another. Then, you will have to contact the forwarder, then the carrier to reserve the container if it is a groupage or a full.

The supplier prepares the customer’s merchandise. The latter contacts the freight forwarder, then reservation of the container with the carrier if the latter takes care of the transport and not the supplier.
If it is clothing, samples will be needed so that they can go to the lab.

We take care of customs clearance if we take care of the transport of the goods from the factory (exw).

Yes of course, both import and export.

Yes it is possible to import your own car. First, a reservation of the container with the carrier will be required. On the other hand, the sender must prepare documents for security measures which are provided by our agent in the USA. The documents cited allow the agent to acquire an empty container.

>>> Flowers: air transport is preferable in order to keep their freshness because they are fragile and easily damaged. The room must be refrigerated of course.
>>> Wood: maritime transport is favorable because, for example, if it is imported from a distant country, the cheapest means of transport will be sea transport.
>>> Vegetables: the three methods are valid except that they will have to be refrigerators on.
>>> Glass: the three means are favorable with the mention that the sequins are not stackable (ie not stacked one on top of the other) due to the fragility of the goods.

Yes, the traceability of your goods is possible via tracking either by yourself or by us.

We make a claim to the transport company. If they are found it is good. Otherwise, we do a PV for insurance.